August and September and both time I called the Hanover office and was again informed it would be taken care of. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. Received the same bill again and now they have informed me it is pass due. Aspen Dental Management, Inc. (ADMI) is a dental support organization (DSO), a dental practice management corporation that provides business support and administrative services in the US. Told him I could not afford both. We still have 3 more years on the warranty and they do not honor it! Do not get treatment here - take the time to make a few more phone calls to get out of pocket pricing and read reviews. Aspen Dental. for cleaning and rebase. When I went there, they would do nothing but the exam without money up front. Then to top it all off, he would not just make a lower [full] denture, would only do both, upper and lower. Address: 281 Sanders Creek Parkway East Syracuse, NY 13057-1307 USA Email: [email protected] Corporate Phone Number: 1-315-454-6000 Fax Number: 1-315-454-6010 Customer Service Number: 1-866-273-8606 This company does respond, but not as often as you'd expect them to. During the COVID-19 pandemic, we’re equally committed to protecting the wellbeing of our teams and doing our part to minimize the spread of the virus in the communities we serve. Took them a year and a half to try and make my dentures still not right they keep doing the same thing everytime I go in instead of listening to the complaint they are not addressing the problem I walked out when the dentist would not even listen to me or check to see what they were going to have to do to make them right going to have to go to another dentist to see if he can salvage these. Dentist. But the crummy nylon ComfyJunk partials Aspen tries to sell cannot be relined. I wouldn't recommend Aspen Dental to anyone. I think they should change my billing date so payments can be on time I really need a answer back as soon as you can. Multi Location Business Find locations. Expect to pay $1500-$1900 each for a good one. See reviews, photos, directions, phone numbers and more for Aspen Dental Complaints locations in Columbus, GA. She acted like she didn't care and we walked out. ", "Stay away. I dont know how they did it but I was cheated. We didn't hear anything until 10:40, when we asked. That is why you went to Aspen instead of a regular dentist. You made a mistake letting your teeth decay. I've been going to dentist my entire life and NEVER heard that dentist dont recommend annual cleanings. Yes, each office is privately owned but is still a part of Aspen Dental. The staff and Doctor were very professional and friendly. No dentists lends money to patients with bad credit. You going to believe shysters who advertise on TV when you are looking for your next dentist, or have you learned your lesson? Review #552902 is a subjective opinion of poster. Implants mimic your real teeth. Aspen Dental is not the quality low cost healthcare I was naive to believe. Aspen dental did my daughters teeth almost a year ago. I got top plate 11/25/2020. I can't wear them and would like the money back guarantee. When the dentist returned, she gave me another shot in the mouth. It will go to court otherwise. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Nobody does cleanings without examining patients first. I will find another dentist and a second opinion. Many times after an extraction a bone chip surfaces. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Called the Hanover Pa office and they informed me that they would take care of it. The new bill indicated charges for procedures I was never having done. For more information about PissedConsumer check out our Sounds like they were short revenue to make bonus that month and needed to conjure up some unpaid balance to make the cut. Unhappy about services and want my money refunded so I can go elsewhere, My husband has a serious infection...sent home with NO ANTIBIOTICS. Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer. Aspen Dental-branded dental practices are independently owned and operated by licensed dentists. Aspen Dental complaints come from every area of the country. Initial Aspen Dental complaints should be directed to their team directly. I ask what the additional charge is for and they have no idea. Aspen Dental Class Action Suit . He floats from office to office. The lawsuit brought by 11 patients alleges that Aspen Dental owns and controls its 358 dental clinics in violation of laws in 22 states which allow only dentists to own a dental practice. I finally go to my next appointment and I pay in full the $3017. I then go in for my next appointment. Business Profile. However, over at Pissedconsumer.com complaints about the horrible dental care, upcharging and down right fraud from patients continues to grow—now topping 2,000 (the additional “me too” comments to the posted complaints is off the charts). A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. I called to make appointment for liner for dentures Was told warranty was no longer valid.! The staff was friendly and the office is very nice. During the COVID-19 pandemic, we’re equally committed to protecting the wellbeing of our teams and doing our part to minimize the spread of the virus in the communities we serve. Still a no. Consumer complaints and reviews about Aspen Dental: joemonte Send email : Feb 10, 2015 Extra charges. I had work done last year, I paid all I covered costs up front. Aspen Dental does not accept medicaid, which to me is wrong. So I call them. Plus the teeth are prone to fall out. (In a briefer time than it took them to give me a bill). 1.0. Refund Request Aspen Dental Complaints . Headquarters. She finally sends them. I really like Dr. Gonzales and the entire team at east Peoria are great and friendly. Aspen Dental was first mentioned on PissedConsumer on Aug 09, 2008 and since then this brand received 4272 reviews. 1,607 reviews from Aspen Dental employees about Aspen Dental culture, salaries, benefits, work-life balance, management, job security, and more. I went to Aspen Dental. And comparing the one from the initial financial consult to the new one... it's outrageous. At Aspen Dental, we’re driven by a simple purpose: Helping patients get the care they need, today. They required half down and balance paid after procedure was completed. I have to use adhesive every time I get done eating to keep them it. Having upper teeth extracted and getting upper denture, class action lawsuit against aspen dental, I am complaining about a letter I received from aspen dental after 2 months of returning there ill fitting dentures, charging us for services covered by insurance, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. This isn’t a bad organization, it just has over 240 office locations in 20 different states. Can't keep it dry. Could not get an appointment for 4 weeks Oct. 20. Was very satisfied. I explained that I did not... October 10th I had 8 extractions and was given my upper and lower dentures. No wonder why most of us folks out here have no teeth to enjoy life unless your rich or have great insurance! We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. My dentist was Dr M. He calmed my nerves and was gentle, efficient and did a great job. Consumer complaints and reviews about Aspen Dental: Barbara L Rice Send email : Nov 19, 2020 Staff. User's recommendation: Do not go to Aspen Dental. Original review: Jan. 13, 2021. They are horrible. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. Whatever you do, don't go back to ANY corporate chain clinic for your permanent partials. Aspen Dental Corporate Office Headquarters HQ Aspen Dental Management, Inc. Also deep tissue cleaning was done when not needed an I was charged $1000.00 For it. A waste of MY time. Never got the medicine for the abscessed tooth and now I also have a broken bridge. Pulled the wrong tooth, even after an X-ray. They suck. I received my new dentures Sept.30,2020. 3. SO WENT AHEAD WITH THE DOCTORS... Is fatal they are not sufficient they trick you they do not do good work they are thieve.thats what they are. Most commonly, consumers tend to contact Aspen Dental to ask questions about: Payments and Charges, Staff, Product/ Service. We are processing your message. One would think Aspen Dental would have cleaned up their act after it was one of the chain clinics featured on FRONTLINE’s Dollars and Dentist in 2012. Where is my refund coming from, I'm in Lexington Ky. 1841-D Belle Isle Blvd. They didn't. Went in to have a tooth pulled. … I have already paid... First of all they do not cover there Warrenty with the dentures. I called for some adjustments. Use this … I wasn't too worried about it bc I was going to be having the taken off during the next appointment. Aspen Dental ranks 74 of 378 in Dentistry category. They then acted as if all was well. 16 reviews of Aspen Dental "I have not been to the dentist in many years and suffer from dental phobia. It's really annoying. What can we help you with? More importantly, they help keep your mouth healthy for years to come. Blog article. After getting two crowns, at a very high price, one fell off. Then they told me they couldnt rebase partials and I would have to have a new partial at no extra cost. I leave that appointment. Poor service. In addition today, I went to another dentist and was told there is no way I had a deep cleaning four months ago at your location. Same thing, never even one returned phone call. Any company this big experiences negative feedback here and there. They kept working on it, but never made it right. When I went back and got the permanent one done, it never fit. I could go on and on. If you wish that your prior post be removed, submit a notarized letter, I would say there are no pros but they are great swindlers. I am contacting my insurance and ADA to question this practice and policy. Review #2371992 is a subjective opinion of poster. Didn't have a problem calling me about extra money but couldn't get anyone to talk about my actual care. The dentists at each of our offices possess a thorough knowledge of dental and denture procedures. Review #2367232 is a subjective opinion of poster. Recent recommendations regarding this business are as follows: "Do not go there! If a patient is in good dental health, why have to pay you for an exam to get a simple 6 month cleaning???????? Pissed Consumer © 2021 All Poor service, rude employees, not just to me but others also. © 2004-2021 ComplaintsBoard.com. You are right about one thing. Review #1975990 is a subjective opinion of poster. Aspen Dental I had an appt at the Hixson TN location on 01.09.21. COVID update: Aspen Dental has updated their hours and services. For my first visit they did numerous X-rays and I spent most of my time with the hygienist and seen the dentist for maybe 2 minutes. I was left standing at the counter about 10 minutes, I finally sat on the arm of a chair that was facing the wall, then I moved to a regular chair that was in the corner facing the room. i paid 13, 000.00 up front and my insurance paid them 1700.00 to remove her teeth and have have dentures put in. 2 reviews of Aspen Dental "Terrible service! Rights Reserved, You Are About to Contact PissedConsumer.com. I made an installment, and told them Id pay it off ASAP. Any attorney willing to pursue litigation against ADMI on behalf of the thousands upon thousands of injured patients who have not yet been heard is a friend of ours. Shouldn't be borrowing money to fix your teeth anyways. ", "Do NOT believe the commercials, they are only money hungry". No consideration about tender mouth. Aspen Dental - Don’t go there. See reviews, photos, directions, phone numbers and more for Aspen Dental Complaints locations in Mechanicsburg, PA. Dentist told me that day that I had an abscesses tooth and was calling me in antibiotics and I would need to take them before any work could be done. on the 19th, I went back to the office they did an adjustment on my lowers but I still couldn't wear them. Somebody has to pay for the expensive TV ads, and that would be suckers like you. In Oct I went in for initial consult. User's recommendation: Do NOT believe the commercials, they are only money hungry. I leave another message asking about my antibiotics I was supposed to have already started... never get a call back. We paid the total amount ($444.00) and then received a bill for additional $266.00 in July. But he said Aspen Dental … Wife had root canal done in June 2020, prior to scheduling procedure she was told total cost was $444.00. Used my savings to get upper teeth pulled and an upper denture. Review #2356544 is a subjective opinion of poster. Part of post-op care is to remove these AT NO CHARGE. They take all your money and still don’t fix your teeth. They eventually call me back and tell me that it was actually $2000 that I owe but still couldn't tell me why besides it was a "coding error". DISATIFIED DENTAL WORK. Making good partials is a real art, and much harder than you imagine. Aspen Dental reviews (www.aspendental.com): Complaint. BTW, I replace teeth with implants and implant crowns all the time and it costs way less than $7000. Aspen Dental. Review #2357661 is a subjective opinion of poster. They get the cheapest lab work they can from China. You wanted cheap. Cast metal partials are VERY complicated and demanding to construct well.
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